Approved Supplier
POLICY OBJECTIVE (S)
THE HIGH LEVEL DESIRED OUTCOME (S) RESULTING FROM THE IMPLEMENTATION OF THE POLICY AND / OR THE REASONS WHY THIS OUTCOME (S) IS NECESSARY.
Although a products might be available from multiple suppliers, certain products must be purchased from approved suppliers.
POLICY
THE ACTION (S) THAT NEEDS TO TAKE PLACE AND / OR THE STANDARD THAT NEEDS TO BE ACHIEVED IN ORDER TO ACHIEVE THE POLICY OBJECTIVES.
A list should be made available to you by your franchisor that explains what product is available for what price from which supplier. Ask your franchisor for this list. Staff must be taught that they can only order certain products from certain suppliers.
PERSON RESPONSIBLE (ACCOUNTABILITY)
Bold = Responsible Person (s)
| Store Manager | Supervisor | Cashier |
| Forecourt Attendant | Shop Assistant (including kitchen) | Kitchen Assistant |
| Site Administration | Site Finance | Product Administrator (MSO) |
| Dealer / Franchisee | Regional Business Manager (MSO) | Country Manager (MSO) |
FREQUENCY OF POLICY IMPLEMENTATION
Bold = Frequency (s)
| Daily | Weekly | Monthly |
| Start Up / Once Off | Ad Hoc | Recurring |
ABBREVIATIONS & DEFINITIONS
| POS | Point of Sale. |
| APPROVED SUPPLIER | A supplier that has been appointed and approved to sell a certain defined range of products. |
POLICY IMPLEMENTATION
PROCEDURES / ACTIVITIES / STEPS THAT NEED TO BE COMPLETED SEQUENTIALLY TO ACHIEVE THE POLICY OBJECTIVES.
THE POLICY IMPLEMENTATION FORMS THE BASIS FOR BUSINESS REVIEWS.
- Not any product can be purchased from any supplier. Ask your franchisor for a product list. This list will define all the products, the suppliers of these products and the prices that these products can be purchased for.
- Approved Suppliers are suppliers of Approved Products (products approved by your franchisor for sale in specific outlets) that are either manufacturers or accredited agents/distributors of the products. Approved Suppliers must be able to provide (amongst other factors) full product traceability, proof of compliance with all statutory duties/tariffs, logistics competencies, etc.
- If operators are aware of other suppliers/product ranges that need to be evaluated by Retsol then please email detailed information to Retsol (supplychain@retsol.africa) – “together we are better”.
- Only purchase the Approved Products from Approved Suppliers unless Retsol is notified of supplier/product challenges per below (supplier management process). Once all Approved Suppliers have been included in the Product Book then outlets must then only purchase from such suppliers as are approved by the brand.
- Purchasing from the incorrect supplier might lead to a food safety incident that you are unable to protect yourself from. This will have a negative impact on our business as well as the brand.
TOOLS
JOB AIDS / CHECKLISTS / USER GUIDES / DEVICES / SIGNAGE THAT ARE NEEDED TO IMPLEMENT THE POLICY.
Product List
TRAINING
Management Training
On-site Training